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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Hit and miss - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      May 25, 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initial training would be very good

      Cons

      the process demands a lot but considerably pay is less

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review. We are happy that you appreciate the training provided. We are committed to giving Firstsourcers competitive compensation and benefits and have a team that continually reviews them to be at par with market trends. We encourage you to connect with your HR partner in case of any queries, so that can be resolved quickly. We wish you a long and fulfilling career with us.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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