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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Hit and miss - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      May 25, 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initial training would be very good

      Cons

      the process demands a lot but considerably pay is less

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review. We are happy that you appreciate the training provided. We are committed to giving Firstsourcers competitive compensation and benefits and have a team that continually reviews them to be at par with market trends. We encourage you to connect with your HR partner in case of any queries, so that can be resolved quickly. We wish you a long and fulfilling career with us.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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