Pros
The orientation was great. They explained the details of the position and expectations for FirstSource. Equipment was delivered on time for my work from home position.
Cons
They will lie to you and not think twice about it. I serviced Syntellis while working for Firstsource and they never were on the same page on my progression. I was laid off due to my role being termed after a successful 6 months. They did not tell me this was a possibility during my interview. Never was once told that the position was a contract temp position. I met with directors weekly from Syntellis and was never told on how the major changes will effect my position. The company never assisted me with finding a different role (no matter how much I reached out). I was told multiple times how great of an employee I was and none of that was taken into consideration for another position. I did not hear from anyone about updates or even checking on me since the notice was given. YOU ARE A NUMBER WITH THIS COMPANY NOT A HUMAN.