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Firstsource Solutions

Engaged Employer

Pathetic Pay - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home is okay

Cons

Minimum wage for the Giffgaff campaign. Firstsource and Giffgaff are happy to collect awards, but fail to properly reward the labour of the people who got them those rewards. Discussions of pay rises are always shut down, bonuses are hard to get, they don't care about their workers and refuse to engage with them to help them stay alive in the cost of living crisis

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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