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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Horrible job - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Nov 4, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing it’s horrible do not recommend

      Cons

      Terrible job No employee recognition They treat you like crap and don’t care will overwork and underpay you Will constantly move you to different teams with new managers every couple of months out of 1 year I’ve already had 3 managers They don’t ask they just assume you’ll do They only care about the client Overseas company for the states

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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