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Firstsource Solutions

Engaged Employer

Short term goal - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
May 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Very low pressure, team leaders are supportive

Cons

No hikes, no growth, salaries need to increase

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Firstsource Solutions Response
3y
Thank you for leaving a review. We are delighted to hear that our team leaders are providing support to their team members. Strong leadership is crucial for fostering a positive work environment and promoting the success of our employees. We appreciate the feedback regarding salaries. We regularly evaluate our compensation packages to ensure they remain competitive within the industry and align with the contributions of our employees. We are committed to fair and equitable compensation practices and will take this feedback into consideration as we continue to assess and make adjustments where necessary.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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