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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Craic - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      5.0
      May 21, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues make it worthwhile for a while

      Cons

      Very long hours and non flexible

      avatar
      Firstsource Solutions Response
      3y
      Thank you for leaving a review. We're pleased to hear that you enjoyed working with our friendly colleagues and that they helped you in your role. We recognize the importance of work-life balance and the need for flexibility in our fast-paced industry, and we continuously strive to create an environment that respects and supports the well-being of our employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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