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Firstsource Solutions

Engaged Employer

Average company - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Sky process is like minting money but the culture is average. You get a chance to earn a lot when you to sales.

Cons

Least bothered about employees wellness. Even during covid employees were forced to come to office and because of this my life was almost in stake and spent 16 days in ICU

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We deeply regret any incidents that have affected our employees' health and safety. Our top priority is the health and well-being of our team members, our goal is to create a workplace where every employee feels valued, safe, and supported because you are the driving force behind our success. We understand that a positive workplace culture is essential. We will focus on improving our company culture to foster a more supportive and caring atmosphere for all employees. We value our employees as our greatest asset and will invest in their well-being, including providing better quality headsets and enhancing our infrastructure to support their work effectively.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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