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Firstsource Solutions

Engaged Employer

Mid - Call Center Representative Firstsource Solutions Employee Review

2.0
Aug 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The people around were alright

Cons

A lot of stress in role, left quite quickly after starting

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Firstsource Solutions Response
2y
Thank you for taking the time to leave feedback. We’re happy that you enjoyed working with our wonderful colleagues at the Derby site, however we are saddened to hear you suffered some stress in the role. Please be assured we take our colleagues wellbeing very seriously, as we are aware this can be an intense role. We have trained mental health first aiders at every site, and offer free, impartial counselling via our Simply Health benefits package, which we encourage all colleagues to take advantage of if needed.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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