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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      high turnover - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Aug 12, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunities to progress.

      Cons

      The environment is quite childish. The pay is low

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your feedback. We’re really pleased you found lots of opportunities to progress with us. We are sorry if you found the environment to be childish, we do like to host activities, and engagement days to keep our colleagues happy and motivated. If they were not what you would like to do, participation in voluntary and we are always willing to talk about what activities you would be interested in.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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