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Firstsource Solutions

Engaged Employer

Starts off well, goes bad fast. - Claims Adjuster Firstsource Solutions Employee Review

1.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote job, you don't have to travel for training. They will mail you your work computer.

Cons

You will only be paid an hourly rate for training and very few projects after you are out of training. This company uses a matrix system to pay their employees, which means you will get paid for what you process. The matrix is not set up to be fair and it is next to impossible for you to make your hourly rate on the matrix. They set their expectations very high and make it impossible for you to make your hourly rate. They will not cover the difference if you are unable to make your hourly rate. You will likely end up making minimum wage after being here over a year.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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