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Firstsource Solutions

Engaged Employer

Awful Company - Customer Service Associate Firstsource Solutions Employee Review

1.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing at all its horrid

Cons

Managers micromanage, everything is stats stats stats

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Firstsource Solutions Response
2y
Thank you for taking the time to leave your feedback. We're disappointed to hear that you did not enjoy your time with us and that you felt micromanaged. We want to ensure that all our employees feel valued and supported. Meeting our service standards is a high priority, but we also care deeply about our employees and their wellbeing. Micromanagement is not something we condone, and we encourage colleagues who experience this to speak out or have a confidential chat with our HR team.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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