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Firstsource Solutions

Engaged Employer

No growth - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work environment but no mobile phones allowed

Cons

No growth No breaks No phones

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback ! We encourage employees to discuss with their Manager and HR regarding their career aspirations. Hope you had an opportunity to make use of the Internal Mobility Program that we have at Firstsource. It's essential for our company to strike a balance between ensuring a secure work environment and respecting employees' needs for connectivity and flexibility. Mobile phones are restricted primarily to safeguard against potential data breach. Regular breaks are incorporated as part of the schedule to provide an opportunity for employees to rest, refresh, and recharge.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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