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Firstsource Solutions

Engaged Employer

Good - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Company is good Nice Management is ok Good Avarage good

Cons

Little more to do batter

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. Creating a positive and professional workplace culture is important to us, and we ensure that our management style promotes collaboration, transparency, and mutual respect. We encourage open communication and collaboration to ensure that our employees feel supported and empowered in their roles and reduces unnecessary pressure.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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