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Firstsource Solutions

Engaged Employer

None - Customer Service Associate Firstsource Solutions Employee Review

3.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good salary Benifits Pf Cab facility Health insurance

Cons

Shift time Rotational off Company management Not constant on incentives

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find the following aspects of our employment to be positive. To ensure we meet our client requirements, we have a set schedule that is shared and updated well in advance. This approach helps employees plan and balance their personal and professional lives effectively. We strive to provide as much notice as possible regarding shift patterns to minimize any impact on your personal. We recognize that consistency in incentives is crucial for maintaining motivation and satisfaction. While our incentive programs are designed to align with business requirements, we aim to ensure they are fair and transparent.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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