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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      good - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Jan 30, 2024
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good, helpful supportive advanced company

      Cons

      no phone policy on the floor

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We're grateful for your positive feedback about our company's supportive and advanced environment. No phone policy is in line with our internal information security protocol that is critical to be adhered to. The policy aims to create a professional atmosphere conducive to efficient work practices.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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