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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Floating status twice - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      1.0
      Feb 20, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are friendly and overall has a harmonious working environment

      Cons

      Got into floating status twice without pay.

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your positive feedback! We create a workplace where everyone feels valued and respected, and where collaboration and camaraderie thrive. We understand the financial strain and uncertainty that this situation can cause, and we sincerely apologize for any distress it may have caused.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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