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Firstsource Solutions

Engaged Employer

Great staff - Customer Service Representative (CSR) Firstsource Solutions Employee Review

2.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Office space Diversity Office location Staff Teamwork

Cons

Flexibility Disorganised management Supportive Unsociable hours Development opportunities

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We recognize the importance of office space, diversity, office location, staff, and teamwork in creating a positive work environment. We strive to provide a well-organized and inclusive office space that supports collaboration and reflects our commitment to diversity. Our office locations are chosen to be accessible and convenient, and we are dedicated to ensuring that our staff members are supportive and work well together. We understand that flexibility, organized management, support, and development opportunities are crucial for a positive work experience. While we strive to provide a supportive environment and meaningful learning opportunities, we also recognize that disorganized management and unsociable hours can impact job satisfaction. To address these concerns, we have established clear processes to ensure smooth operations and to meet client requirements

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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