Good Supervisors - Claims Examiner Firstsource Solutions Employee Review

Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you appreciate the great pay, and the positive environment created by our managers and staff. We understand that dealing with challenging customers can be a significant aspect of the job, and it is essential for meeting our business requirements. We’re pleased to hear that you appreciate the flexibility, support, and training provided. We understand your concern about the erratic nature of pay due to the piece-rate system and the lack of compensation for downtime. While the pay structure is in line with company standards, we recognize the need to ensure that it meets the expectations and needs of our employees.