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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Firstsource company - Customer Service Firstsource Solutions Employee Review

      4.0
      Mar 27, 2024
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at first source for non voice chat process, it was peaceful, no pressure, good salary.

      Cons

      Sometimes there would be cab delay, that should be improved as we used wait for hours.

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you found the non-voice chat process to be peaceful and that you were satisfied with the salary. We understand that delays in cab services can be frustrating and inconvenient. We are committed to improving our transportation arrangements to ensure timely and efficient service for all employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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