employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Not good not bad - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to start as a fresher

Cons

Unprofessional at worst in every aspect till top management whether it's team leader ,HR or manager.

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback and are glad to hear that you found the company to be a good place to start as a fresher. However, we are concerned about your comments regarding unprofessionalism at various levels of the organization, including team leaders, HR, and managers. To better address these concerns and make necessary improvements, could you please provide specific instances

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All