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Firstsource Solutions

Engaged Employer

Not good not bad - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to start as a fresher

Cons

Unprofessional at worst in every aspect till top management whether it's team leader ,HR or manager.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback and are glad to hear that you found the company to be a good place to start as a fresher. However, we are concerned about your comments regarding unprofessionalism at various levels of the organization, including team leaders, HR, and managers. To better address these concerns and make necessary improvements, could you please provide specific instances

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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