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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      NA - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      May 8, 2024
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment and Package

      Cons

      Rotational shifts and culture is not good

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We are pleased to hear that you appreciate the working environment and compensation package. We understand that rotational shifts can sometimes be challenging, but they are essential to meet the business requirements and ensure smooth operations. As for the culture, we strive to create a positive and inclusive workplace for everyone.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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