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Firstsource Solutions

Engaged Employer

Na - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good commision best for freshers

Cons

Pathetic management no growth opportunities

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's encouraging to hear that you find the commission structure favorable and believe it's a good starting point for freshers. We are committed to improving management practices by providing training and ensuring that growth opportunities based on your expertise are available to all employees

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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