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Firstsource Solutions

Engaged Employer

Customer service - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very considerate and flexible,good management

Cons

Strict with adherence to work times

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find our management considerate and flexible. While we strive to be accommodating, adherence to work times is a policy we uphold to ensure operational efficiency and consistency.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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