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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Fresher - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Jun 11, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life Balance life Good team Process are good Cafeteria is good

      Cons

      Worst management Don’t get Indian holidays Yearly appresal not proper Need to change management

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      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. Thank you for sharing your feedback. We’re glad to hear that you appreciate the work-life balance, team environment, and other positive aspects like the processes and cafeteria. We are committed to improving these areas to better meet our employees' needs and expectations. Your feedback is valuable in helping us identify areas for improvement, and we will take it into account as we work on making necessary changes to enhance our workplace.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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