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Firstsource Solutions

Engaged Employer

Great all round - Customer Service Representative Firstsource Solutions Employee Review

4.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunity to rise through the ranks Bi weekly pay Good team presence and culture Lots of support outside of workplace

Cons

Very repetitive Management can be poor

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Firstsource Solutions Response
1y
Thank you for sharing your thoughts on working at Firstsource. We're glad to hear that you appreciate the opportunities for advancement, bi-weekly pay, positive team culture, and support outside of the workplace. We understand that the nature of our work can sometimes be repetitive, but we strive to provide a variety of employee engagement activities and opportunities to help break up the workday. We value your feedback about management and will continue to evaluate and improve our practices to ensure strong leadership and support for all employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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