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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      The worst company I have worked for - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      1.0
      Jul 13, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are No pros at all

      Cons

      Grossly underpaid. Cannot keep employees therefore we were always understaffed and back to back. More than 50% of my training class was gone before our 60 day mark..The benefits are beyond awful. HR is practically useless. She sits in her office all day and when you actually need help, she was ZERO help. Micromanagers that sit and do absolutely nothing. Just the worst place I’ve ever worked

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing feedback regarding the organization. We apologies that your experience did not meet your satisfaction but work diligently to ensure a fair, transparent, and collaborative work environment for all employees. As we review responses when evaluating steps around the trajectory of our organization, we appreciate your contribution to our knowledge scope.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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