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Firstsource Solutions

Engaged Employer

Horrible management - Customer Service Representative Firstsource Solutions Employee Review

2.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

None that i can think of!

Cons

All of it… managers sucked

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Firstsource Solutions Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that you didn't have a positive experience during your time with us. While it's unfortunate that you felt there were no pros to your experience and that the managers did not meet your expectations, we appreciate your feedback. We will take it into consideration as we continue to strive for improvement. We wish you all the best in your future endeavours and thank you for your time with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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