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Firstsource Solutions

Engaged Employer

okay - Customer Service Representative Firstsource Solutions Employee Review

3.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

it’s a job, room to progress

Cons

delay and issues with pay

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Firstsource Solutions Response
1y
Thank you for your feedback. We’re pleased to hear that you see room for progress in your role. We are committed to providing opportunities for growth and development within the company. We apologize for any delays and issues with pay that you experienced. Timely and accurate compensation is a priority for us, and we are actively working to address and improve our processes to prevent such issues in the future.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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