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Firstsource Solutions

Engaged Employer

Firstsource call centre - Customer Service Firstsource Solutions Employee Review

1.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours which was good

Cons

No room for progression, employees not valued

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Firstsource Solutions Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you found the flexible working hours to be beneficial during our time with us. We apologise if you felt that you did not have the support or resources necessary to advance your career. We encourage our employees to take advantage of our development programs, such as AIM and RISE, and to work with their managers on annual development plans to help advance their careers. If you felt that these resources were not accessible to you, we apologise and will work to make sure they are more widely available in the future.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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