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Firstsource Solutions

Engaged Employer

Sound - Customer Service Advisor Firstsource Solutions Employee Review

3.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Loads of overtime and fortnightly pay

Cons

It’s not a forever job and the actual job is awful call after call after call

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Firstsource Solutions Response
1y
Thank you for your feedback. While we're glad to hear that you appreciate the overtime opportunities and pay frequency, we recognise that every role has its unique challenges and rewards, and while our focus on providing excellent customer service can be fulfilling for many, we understand that it may not align with everyone's preferences or career aspirations. If you have any suggestions or concerns, we welcome your input and would be happy to hear from you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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