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Firstsource Solutions

Engaged Employer

Sound - Customer Service Advisor Firstsource Solutions Employee Review

3.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Loads of overtime and fortnightly pay

Cons

It’s not a forever job and the actual job is awful call after call after call

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Firstsource Solutions Response
1y
Thank you for your feedback. While we're glad to hear that you appreciate the overtime opportunities and pay frequency, we recognise that every role has its unique challenges and rewards, and while our focus on providing excellent customer service can be fulfilling for many, we understand that it may not align with everyone's preferences or career aspirations. If you have any suggestions or concerns, we welcome your input and would be happy to hear from you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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