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Firstsource Solutions

Engaged Employer

... - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
Aug 25, 2024
Recommend
CEO approval
Business Outlook

Pros

incentives if ur into doing sales and other things

Cons

less salary in comaprison to the work u get to handle

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Firstsource Solutions Response
1y
Thank you for your feedback. We appreciate your input and are glad to hear that you find our training programs valuable for career growth.Our incentive programs are designed to reward performance in sales and other specific areas, but we recognize the need to continually assess and ensure that our overall compensation structure is fair and competitive relative to the work handled. We are committed to reviewing our salary and incentive structures to better align with the responsibilities and efforts required by each role.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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