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Firstsource Solutions

Engaged Employer

Good company - Customer Service Representative Firstsource Solutions Employee Review

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company and infrastructure also good.

Cons

Timings are very much flexible includes night shift

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Firstsource Solutions Response
1y
Thank you for your positive feedback. We're glad to hear you appreciate our company, infrastructure, and flexible scheduling options, including night shifts. We've worked hard to create a supportive work environment with quality infrastructure, so it's rewarding to know that these efforts are valued. Our goal is to provide the tools and environment our team needs to perform at their best. Regarding our flexible timings and night shift options, we understand the importance of work-life balance and aim to accommodate various scheduling needs. It's great to hear that this flexibility is beneficial to you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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