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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Excellent workplace - Senior Customer Service Representative Firstsource Solutions Employee Review

      5.0
      Sep 13, 2024
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn, excel and grow with ample opportunities and supporting team and great colleagues Time management, incentives and open work environment. The best manager I had till date is Mr. Amith kumar...Joenelson Fernandez (A.M) and my TL Shahnawaz

      Cons

      Two way cab or increase in conveyance allowance i guess...

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your feedback! We’re glad to hear that you’ve had such a positive experience with learning, growth opportunities, and the supportive team environment. It’s wonderful that you’ve had such great colleagues and managers like Mr. Amith Kumar, Joenelson Fernandez, and Shahnawaz, who have contributed to your success. Regarding your suggestion about two-way cab facilities or an increase in conveyance allowance, we appreciate the input and will consider it as we look for ways to improve employee benefits.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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