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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Messy - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Sep 17, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The biggest benefit was that you could work work from home 100%

      Cons

      very high turnover and a totally toxic culture/environment.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We’re glad you appreciate the flexibility of remote work; and take your concerns around the company’s turnover and workplace culture seriously. We’re committed to improving our environment and appreciate suggestions like yours when developing a more positive experience for all employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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