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Firstsource Solutions

Engaged Employer

Na - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary credited on time. No doubts. Even during covid pandemic, there were no job loss, instead they reshuffled with other verticals. Great company to improve soft skills.

Cons

As usual office politics. Average growth in the company.

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear that salary payments were timely and that the company maintained job security even during the challenging times of the COVID-19 pandemic. It’s also great to know that you’ve had the opportunity to improve your soft skills, which is an important aspect of personal and professional development. We are committed to minimizing office politics by fostering a more transparent and supportive culture. Regarding growth opportunities, we will continue to work on providing clearer paths for career advancement and ensuring that employees feel supported in their professional development.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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