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Firstsource Solutions

Engaged Employer

B - Customer Service Representative Firstsource Solutions Employee Review

4.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment and friendly colleagues

Cons

Low salary, no flexible working hours

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re delighted to hear that you enjoy the good environment and find your colleagues to be friendly. Creating a positive and supportive workplace is something we prioritize, and it’s great to know that these efforts are appreciated by our employees. Our compensation packages are designed based on industry standards and company policies to ensure fairness and competitiveness.As for working hours, they are structured according to business requirements to meet operational needs. We aim to balance these needs while also considering employee well-being, and we are always exploring ways to improve work-life balance where possible.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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