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Firstsource Solutions

Engaged Employer

Beware of Working at FirstSource in Colorado Springs - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Quasi-flexible scheduling, Will hire anyone. Okay place for those fresh out of high school & live at home with no bills and financial responsibilities.

Cons

Management/Supervisory staff have propensity for thuggishness & bullying & will write you up for the slightest infraction. Members of leadership ie: Quality Management, Supervisors, behave & write as if they barely finished high school. There is absolutely no professionalism whatsoever: a categorically inane, and asinine company culture. They do not not like College Graduates. Most supervisors and leadership should be fired - a very lackluster environment.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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