Oct 29, 2024
Firstsource Solutions Response
1yThank you for sharing your experience; we appreciate that the opportunity to work without prior experience is valuable to people. We are sorry to hear that the disjointed working hours made it challenging for you to maintain a schedule outside of work. Certain times of the year may experience higher call volumes, requiring shifts to be scheduled outside of typical working hours. We do take your feedback seriously and will consider what we can do to further formalize shift patterns to better suit our colleagues.