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Firstsource Solutions

Engaged Employer

You're a number - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

its a job when you need a Job

Cons

Its thankless work that will eat away at you

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Firstsource Solutions Response
1y
We appreciate you taking the time to share your experience with us. While we're glad that we could provide employment when you needed it, we are sorry that your experience has not been entirely positive. We aim to create a workplace where our colleagues feel valued and appreciated. We take your comments about management training and classist attitudes seriously and are committed to addressing these issues.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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