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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Help - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Nov 6, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They had overtime sometimes and paid more for it.

      Cons

      The working environment was hostile and everyone was micro managed. Targets were impossible to achieve.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for taking the time to provide your feedback. We’re glad to hear that you appreciated the overtime opportunities and the compensation for your extra effort. However, we are concerned by your comments about the working environment and micro-management. We understand how important it is for employees to feel empowered and supported, and we’ll take your feedback seriously to improve the work culture and set more realistic goals.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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