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Firstsource Solutions

Engaged Employer

. - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

U can earn in incentives

Cons

Work pressure is more sometimes

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! It's great to hear that the opportunity to earn incentives is a positive aspect of your experience. We strive to reward performance and provide motivating opportunities for our employees. We understand that work pressure can sometimes be high, but it is primarily driven by client requirements and schedules. We appreciate the dedication and hard work of our team in managing these demands, and we remain committed to supporting employees to maintain a healthy work-life balance wherever possible.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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