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Firstsource Solutions

Engaged Employer

Firstsource solution review - Sr Customer Service Associate Firstsource Solutions Employee Review

5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Morning shift, good pay, working system.

Cons

Sometimes shift change every one month

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear you appreciate the morning shifts, good pay, and efficient working systems. These aspects are central to creating a supportive and rewarding work environment, these changes are based on business requirements and are scheduled to ensure transparency and smooth operations.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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