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Firstsource Solutions

Engaged Employer

It's good however can be boring after some time - Customer Service Representative Firstsource Solutions Employee Review

3.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work environment, support from management

Cons

Pressure to meet stats and hygiene issues

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Firstsource Solutions Response
1y
Thank you for sharing your thoughts! We’re glad to hear you appreciate the positive work environment and the support from management, as these are critical aspects of a healthy workplace. We understand that performance targets can sometimes feel demanding, but they are aligned with business goals and structured for mutual growth. Hygiene issues are taken seriously, and we encourage employees to report any concerns so they can be promptly addressed.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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