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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Celebrating 5 Years of Dedication – Happy Work Anniversary! - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      4.0
      Dec 11, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - They were able to help us during pandemic/ typhoon with van services and relief goods provided by LBG and Firstsource. - Friendly environment -early credit of 13th month pay - Open-door policy - Annual leave conversion -Number of leaves provided by the Company to their employee

      Cons

      *- No oven toaster in the pantry that we can use for bread. using microwave for bread is not recommended. -Low Salary for tenured agent they offered good salary to the new hires with signing bonus - Unable to bring cold drinks like milktea,frappe, cold coffee in a spill proof cup provided by the store. - issues with statutory contributions and Governments loans

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your thoughts! We truly appreciate your kind words about our support during challenging times and the benefits we provide. We’re continuously working on improving employee experiences, and your feedback about company memorabilia and more transparent information about long-term benefits will be considered for future enhancements

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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