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Firstsource Solutions

Engaged Employer

Nice work environment - Process Lead Firstsource Solutions Employee Review

5.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great camaraderie between employees within the teams

Cons

Worst Management at American Express White Label first-party collections

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that the camaraderie between employees is strong. Regarding management, we’ve taken steps to improve transparency and clarity in our processes. We are committed to continuous improvement and appreciate your insights as we work towards making things even better.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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