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Firstsource Solutions

Engaged Employer

Not paid correctly - Customer Service Representative Firstsource Solutions Employee Review

1.0
Dec 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good training course at the start

Cons

Wages not paid correctly Micro managing No work life balance Your literally people’s punch bag

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Firstsource Solutions Response
1y
Thank you for your feedback. We're glad to hear that you found our initial training courses beneficial. However, we're concerned about the issues you've raised regarding incorrect wages, micromanaging, work-life balance, and feeling unsupported. We apologise for any distress this caused, especially during the holiday season. We take these matters seriously and we have worked closely with the compensation and benefits team to further strengthen our processes to ensure that all colleagues are paid accurately and on time.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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