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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      It wasn't horrible. - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Dec 29, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      awesome management coworkers were great training was good

      Cons

      doesn't care to work with people who have extremely complicated lives.

      avatar
      Firstsource Solutions Response
      1y
      Thanks so much for leaving a review. We're so happy to know that the team and position you were in were outstanding. We understand the challenges that can come with collaborating with multiple personalities in the workplace but are glad that more often than not, you were satisfied with our Firstsource culture. Thank you for your feedback regarding our point systems, we are dedicated to maintaining a strong work improvement structure and appreciate feedback like yours when reevaluating tactics. All the best!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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