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Firstsource Solutions

Engaged Employer

Customer Service Representative - Customer Service Representative Firstsource Solutions Employee Review

5.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Firstsource pay wasn’t too great $14 was ok for me since I would be working from home and kids school wasn’t too far so I made it do what I could. I enjoyed working there but the assignment ended

Cons

14 low pay raise wasn’t too much

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Firstsource Solutions Response
1y
Thank you so much for leaving a review of your time with the organization. We are happy to hear that you enjoyed the flexibility of working remotely and the support of your management team. Although we continuously monitor our pay scales to remain competitive, we appreciate your feedback and use information like yours when evaluating our subsequent strategies. We strive to create a workplace where every Firstsourcer can thrive in all key focus areas.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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