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Firstsource Solutions

Engaged Employer

IT is an absolute joke! - Patient Financial Advocate Firstsource Solutions Employee Review

2.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits, independent work,

Cons

IT has no interest in fixing computer issues, response times, not a lot of room for growth

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Firstsource Solutions Response
1y
Thank you for your review. We are happy to hear of your satisfaction regarding your work. We are proud to offer positions that promote work life balance with competetive rates and helpful benefits. We are sorry to hear that you are experiencing difficulty with your current IT systems. We would love to assist in getting you the necessary help but will need more insight to get started. Please contact your HR person through Microsoft Teams or email (be sure you are accessing Teams and Outlook through your Firstsource account) and they should be able to assist in getting you taken care of. We appreciate all that you do as a Firstsourcer. Thank you for being a part of our team!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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