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Firstsource Solutions

Engaged Employer

First source - Customer Service Firstsource Solutions Employee Review

2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I don’t think there are any pros apart from paid training and paid fortnightly

Cons

Work life balance Hours Managers are terrible always on drugs

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Firstsource Solutions Response
1y
Thank you for your feedback. While we're glad to hear that you appreciated the paid training and bi-weekly pay, however we're concerned about the issues you've raised regarding work-life balance, hours, and management. Furthermore, Firstsource has a strict zero tolerance policy towards drugs and alcohol in the workplace, and we take any allegations of drug use among managers very seriously. We will investigate these claims and take appropriate action to ensure that our workplace remains safe and professional. We value your input and will use it to continue improving our work environment and management practices.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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